The internet is an amazing tool. It has the power to change the way we live, and we’re starting to see that potential today. With only a few clicks, anyone can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to Folk Flow to help the User accessing the Website to retain their privacy when they use the Website.
Privacy of every User is important to us and as well as to the User. The Website protects the information the User shares on the Website and/or through the Services (if requested by Folk Flow) for provision of the Services. To protect privacy of the Users, Folk Flow follows different principles in accordance with world-wide practices for customer privacy and data protection. We use state-of-the-art security measures to protect information of the Users.
Information collection – manner and how?
Information is collected in the manner listed hereinbelow:
(a) Information that the User shares – For getting in touch with Folk Flow, and/or availing the Services, the User provides information such as name, email address and contact information and such other information that the User thinks is required to be provided to Folk Flow for availing the Services. It is clarified that the bank account related information may be provided by the User for making the payment towards the Subscription Fees, if applicable.
(b) Information that is collected while the User accesses the Website with help of technology – We collect certain data (such as User’s IP address, information about the device through which the User accesses the Website, User’s geographic locations, if permitted by the User) through different mechanisms, such as cookies (for details refer cookies clause below), third party tools. Information collected here is primarily to improve User’s experience on the Website.
(c) Candidate Information that is collected when the User requires the Candidate to access the Website (or any part thereof) – We may collect certain data (such as Candidate’s IP address, information about the device through which the Candidate accesses the Website, Candidate’s geographic locations, if permitted by the Candidate) through different mechanisms, such as cookies (for details refer cookies clause below), third party tools. Information collected here is primarily to improve User’s and/or Candidate’s experience on the Website.
(d) Information provided by third parties: We may also collect and store the information provided by others about the User.
Why is User’s information collected?
The Website will ask the User when it needs information that personally identifies (i.e., personal information) the User and/or the Candidate. Generally, this information is requested when the User registers for the Services and request for access to the Website. Information about the User or the Candidate is collected / obtained, as the case may be, primarily, for the general purposes, which includes:
(a) to make the Website easier for the Users or the Candidate to use;
(b) to help to create content most relevant to the User or the Candidate;
(c) to understand the User’s preferences to enhance the User’s experience;
(d) to facilitate User’s or the Candidate’s access to and use of the Website and/or Services;
(e) to communicate with the User or the Candidate in general, including to provide information;
(f) to respond to User’s questions and comments, if any;
(g) to understand the User’s or the Candidate’s behaviour and the manner in which the User or the Candidate uses and accesses the Website;
(h) to alert the User of product upgrades, updates, updated information and other new services from the Website;
(i) to provide service and support, such as sending confirmations, invoices, technical notices, updates, security alerts, and administrative messages and providing customer support and troubleshooting; and/or
(j) to protect against, investigate, and deter fraudulent, unauthorized, or illegal activity;
Folk Flow shares User’s information with?
We neither rent, sell nor lease User’s information in personally identifiable form to anyone, unless prior written intimation is provided to the User or we are required under applicable law to do so. However, this does not include such third parties who assist Folk Flow in operating and managing the Website or serving each User, so long as such third parties (as described hereinbelow) agree to keep the information confidential.
(a) Within Folk Flow: Employees, contractors and agents of Folk Flow may be given access to personal information which we collect, but their use will be limited to the performance of their duties and the reason for processing. Our employees, contractors and agents who have access to personal information of yours and/or Candidates are required to keep that information confidential and are not permitted to use it for any other purposes. Personal information may be shared among related entities within Folk Flow.
(b) Links to External websites: The Website may link to other websites/channels that may collect the User’s or the Candidate’s personal information. Website will not be responsible for the privacy practices or the content of those third party linked websites/channels. Folk Flow makes all efforts to ensure that Folk Flow collects and shares only such information that it believes to be relevant in order to record, support, and facilitate the User’s or the Candidate’s transactions on the Website.
(c) Third-party vendors: Folk Flow engages with third-party vendors for various purposes like business analytics, customer service, marketing, distribution, etc. Folk Flow may authorize such vendors to collect information on behalf of Folk Flow in order to operate features of Folk Flow or to deliver services tailored to the User’s needs. Folk Flow assures that such information used by third-party vendors is only to perform their functions and they are not permitted to share or use that information for any other purpose.
(d) Business Partners: Folk Flow takes help of various business partners in conjunction with whom it manages the Website or offers the Services. If the User chooses to access these optional services provided by Folk Flow’s business partners, Folk Flow may share information about the User or the Candidate with such partners. Please note that Folk Flow does not control the privacy practices of these third-party business partners.
(f) Business transfers: Folk Flow may choose to buy or sell assets. In these types of transactions, information is typically one of the business assets that would be transferred. Also, if Folk Flow (or assets of Folk Flow), as applicable, are acquired, or if Folk Flow goes out of business, enters bankruptcy, or goes through some other change of control, the User’s and/or the Candidate’s information would be one of the assets transferred to or acquired by a third party.
(g) Government bodies: Folk Flow may disclose User’s or Candidate’s information as and when required in response to a sub-poena, court order, government demand or to comply with any legal requirements. Folk Flow will contact the User or the Candidate by e-mail when Folk Flow has to adhere to such legal request. All communications sent by Folk Flow at such email address shall be deemed to have been communicated to the User.
How does Website protect information of the User?
Whether data of the User moves internationally?
If User or Candidate is accessing the Website from outside India, please be mindful that such information may be transferred, stored or processed in the countries where our servers or central databases are located, resulting in transferring or processing of such User or Candidate information in countries other than the country in which the User or the Candidate is a resident or the country from which Folk Flow has received User’s or Candidate’s information. Even though User or Candidate accesses the Services or Website from a foreign land, Folk Flow ensures that it will follow the best practices in keeping the information protected. Please be informed that every country has difference data protection laws which may be different than the laws of country from where the Services are being accessed, and in certain cases it may not be as protective.
Additionally, in case Company collects and uses any personal information (of User or Candidate) in reliance on legitimate interests (or those of any third party) of Folk Flow, it will make clear to the User at the relevant time what those legitimate interests are.
Use of ‘Cookies’
Folk Flow is bound by the Information Technology Act, 2000, and complies with all its provisions. In accordance with the Information Technology Act, 2000, Folk Flow is obliged to maintain reasonable security procedures to safeguard the User Data received or provided by the User.
If the User would like to have a copy of the personal information available with Folk Flow, User can reach out to Folk Flow at firstname.lastname@example.org. Upon receiving such request from the User, Website shall within period of 30 (thirty) days, provide the information sought by the User.
Contacting the Website
LAST UPDATED: 01 August 2021